Tagged: software

Getting started with remote moderated usability testing

Posted on January 1, 2016 by - User Experience

Remote moderated usability testing

Several people have asked how I conduct remote moderated usability testing for international nonprofits. I’d like to share my approach.

Here’s the three-sentence version:

I use Skype to share screens with users who work in developing countries. I ask users to complete a set of tasks, and I observe which steps give them trouble. We talk to each other while sharing screens so they can ask questions and give feedback in real time.

In this post, I’ll briefly describe the main aspects of remote moderated usability testing. I’ll suggest when to use this research method and which software to consider. I’ll also share my process for conducting the research and a few resources for further information. Read more . . .

Let’s create a list of open-source tools for ICT4D

Posted on June 23, 2015 by - Uncategorized

ICT4D

Mobile devices, cloud computing, real-time reporting, and emerging technologies all have the potential to help reduce poverty and inequality around the world. The international development community refers to this as ICT4D, information and communication technologies for development.

Compiling a list of open-source solutions could help NGOs and civil-society organizations to discover free platforms and tools, extend existing solutions, and avoid duplicating each other’s work. It could also help organizations avoid getting locked into long-term relationships with individual vendors.

Let’s create a list together. Read more . . .

Photo by John O’Bryan/USAID, CC BY-ND 2.0